Product
User management
Roles, permissions and audit trails — built in.
360Frontdesk is built for teams. Control who can see what, scope staff to their own branch, and keep a clear audit trail of every action so your front desk is powerful for the right people and safe from the wrong ones.
Roles & permissions
Define admins and staff with the right level of access. No shared logins or over-permissioned users.
Branch scoping
Multi-location? Each staff member sees only their own branch's conversations and appointments.
Activity log
Every login, change and action is recorded, so you always know who did what and when.
Secure invites
Invite teammates by email and assign their role in a click. Teammates are up and running in minutes.
Safe escalation
Sensitive chats can be limited to admins only, keeping customer data in the right hands.
Why user management matters
Ready to put your front desk on autopilot?
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