Product
Analytics
Know exactly what your customers want.
Every conversation is data. 360Frontdesk turns chats into clear dashboards. What customers ask, when they ask it, how many bookings you're winning and where you're losing them. So you can decide with evidence, not guesses.
Conversation volume
See how many chats come in each day and spot trends before they become problems.
Intent trends
Track the most common questions and intents over time. The fastest way to find gaps in your knowledge base.
Booking funnel
Follow chats from first message to confirmed appointment and see where customers drop off.
Peak hours
Know exactly when demand spikes so you can staff and message-template accordingly.
Export & share
Pull the numbers into your own tools or reports with one click.
Why analytics matters
Turn raw chats into decisions
Spot gaps in your knowledge base fast
See booking win/loss at a glance
Export to your reporting stack
Ready to put your front desk on autopilot?
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