Your 24/7 Front Desk. Every Customer Answered.

An intelligent, 24/7 bilingual front desk. Answer every customer, book every appointment, and never lose a lead.

رد ذكي على مدار الساعة بلغتين. يرد على كل عميل، يحجز كل موعد، ولا يضيّع أي فرصة.

Une réception bilingue, intelligente et disponible 24h/24. Répondez à chaque client, planifiez chaque rendez-vous et ne perdez plus aucun prospect.

customercustomercustomercustomer

360Frontdesk automates customer support.

360

360Frontdesk

online

مرحباً! كيف يمكنني مساعدتك اليوم؟ 😊

Hi! How can I help you today?

I need to book a dental appointment

Of course! We have slots available tomorrow at 10am or 2pm. Which works for you? 📅

10am please ✓

✅ Confirmed! Dr. Sarah at 10am tomorrow. You'll get a reminder 24h before. See you then!

Just booked!

2 seconds ago

Appointments this week

+47

Integrated business processes on autopilot.

Chat
Bookings
Reminders
Knowledge base
Analytics
and more

One front desk · every channel

Conversations, bookings, reviews, knowledge, analytics all in one place.

A single, intelligent workspace your team and your customers already know how to use.

Live
+18%

1,284

Conversations

+12%

342

Bookings

-40%

<6s

Avg reply

Layla Hassan

● online

Hi! Do you have an appointment tomorrow at 10 with Dr. Sarah?10:24
Yes. Your booking is confirmed for tomorrow 10:00 AM. We'll send you a reminder prior to your appointment. Anything else?10:24
Can I reschedule to 11?10:25
Done — moved to 11:00 AM ✅10:25
AI is typing…

Analytics overview

+18%
MTWTFSS
86%Resolved
64%Booked
94%CSAT

Booking

Auto-handled

Tomorrow · 11:00 AM

Reminder

24h before

SMS sent ✓

Jessica M.

"Replies instantly, booked without calling. Love it."

855

conversations auto-handled this month

WhatsApp

860

Calendar

342

CRM

198

Answer, book, and follow up. Automatically.

The core of every great front desk, working together around the clock.

Meet clients where they are

80% of customers prefer WhatsApp. Never miss a message with our always-on AI receptionist.

Fluent in English, Arabic and more

Automatically detects your customer's language and responds naturally, with no translation delays or confusion.

Automated scheduling and reminders

Books, reschedules, and cancels with conflict detection, working-hours checks, and Google Calendar sync built in.

Save time. Reduce no-shows.

24h and 2h reminders cut no-show rates by up to 30%. Free your staff to focus on what matters.

360Frontdesk — customer care made better, across every industry

Your Customer Care Agent.

Simple onboarding. We handle the hard parts.

Step 1

Sign up & configure

Fill in your services, branches, and FAQs through our guided setup wizard. Takes 20 minutes.

Step 2

We handle WhatsApp approval

We configure your WhatsApp Business API platform.

Step 3

Go live with your customers

Your AI receptionist starts handling bookings, reminders, and questions 24/7, in English, Arabic and more.

Loved by business owners.

"

We were losing customers to missed calls after hours. In two weeks, 360Frontdesk booked 47 appointments that would have gone to competitors.

"

The Arabic support is what won us over. Our customers text in Arabic dialect and the bot understands perfectly. Our front desk finally has time to focus on the people in front of them.

"

Patients book at 2am and wake up to a confirmed slot. The AI never sleeps and never gets impatient.

Built for every industry

Customer care made better

One AI front desk that adapts to how your business serves its customers. Pick an industry to see it in action.

Healthcare

Clinics, dental practices & medical offices

Automate patient booking, triage questions, and send reminders in Arabic & English — 24/7.

8s

Avg. response time

down from hours

30%

No-show reduction

with smart reminders

120+

Patients handled / day

per branch

  • Auto-confirms slots against working hours
  • Google Calendar sync
  • Bilingual triage & FAQs
360

360Frontdesk

online · Healthcare

مرحباً! حابب أحجز موعد تنظيف أسنان؟ 😊

Hi! Want to book a dental cleaning?

Yes, tomorrow morning if possible

تمام! في 10:00 صباحاً أو 11:30. أنهي الموعد؟

Great! 10:00am or 11:30am. Shall I confirm?

10am please

✅ تم الحجز مع د. سارة الساعة 10. هوصلك تذكير قبل 24 ساعة.

✅ Booked with Dr. Sarah at 10am. You'll get a reminder 24h before.

AI-Powered ConversationsReplies in seconds
Smart BookingsZero double-bookings
Actionable InsightsKnow what customers ask
Automated Reminders30% fewer no-shows
Meta
WhatsApp
Web

Built on the official WhatsApp Business Platform

Data encrypted in transit & at rest. Arabic + English. Get Started Today· Cancel anytime. Meta Verified.